Who We Are

zorymelantri operates as a financial management education platform based in the United Kingdom. We're located at Post 16 Campus, Shooters Hill Sports Centre, Shooters Hill SE18 4LD. Our courses focus on communication skills within financial management contexts.

When you interact with our website or sign up for our programmes, we collect certain information. This policy explains what we gather, why we need it, and what happens to it afterwards.

Information We Collect

We collect different types of information depending on how you interact with us. Some you provide directly, and some gets collected automatically when you browse our site.

Information You Give Us

• Your name, email address, and phone number when you enquire about courses
• Educational background and work experience for programme applications
• Payment details when you register for courses (processed through secure third-party providers)
• Communication preferences and feedback you share with us
• Any correspondence you send through our contact forms or email

Information Collected Automatically

• Your IP address and browser type
• Pages you visit on our website and how long you stay
• The device you're using to access our site
• Referring websites that brought you to zorymelantri.com
• General location data based on your IP address

How We Use Your Information

We're not in the business of selling your data or sending endless marketing emails. Here's what we actually do with your information:

• Processing your course applications and enrolment
• Sending programme updates, schedule changes, and important notices
• Responding to your questions and support requests
• Improving our website based on how people use it
• Occasionally informing you about new courses that align with your interests
• Meeting our legal obligations under UK education and data protection laws

Legal Basis for Processing

Under UK GDPR, we need a lawful reason to process your data. We rely on several legal grounds depending on the situation:

Sharing Your Information

We keep your information private. That said, we do work with some trusted partners who help us run our programmes. These include:

• Payment processors who handle transactions securely
• Email service providers for course communications
• Cloud storage providers where we keep records safely
• Website hosting and analytics services
• Educational accreditation bodies when required

All these partners are contractually required to protect your data and can only use it for the specific services they provide to us. We don't sell or rent your information to anyone.

Your Rights

UK data protection law gives you significant control over your personal information. You have the right to:

• Access the information we hold about you
• Request corrections if something's wrong
• Ask us to delete your data in certain circumstances
• Object to how we process your information
• Request we transfer your data to another service
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Information Commissioner's Office

To exercise any of these rights, just send us an email at info@zorymelantri.com. We'll respond within one month, though complex requests might take a bit longer.

How Long We Keep Your Data

We don't keep information longer than necessary. Different types of data have different retention periods:

• Course participant records: 6 years after completion (legal requirement)
• Marketing consent: Until you withdraw it or 3 years of inactivity
• Website analytics: 26 months maximum
• Financial records: 7 years (HMRC requirements)
• General enquiries: 2 years unless you become a student

Cookies and Tracking

Our website uses cookies to function properly. Some are essential for basic operations, while others help us understand how people use the site so we can make it better.

When you first visit, we'll ask for your consent for non-essential cookies. You can change your preferences anytime through your browser settings. Blocking some cookies might affect how the site works for you.

Security Measures

We take data security seriously. Your information is protected through encryption, secure servers, and restricted access protocols. Only team members who need access to do their jobs can view your data.

International Data Transfers

Your data is primarily stored within the United Kingdom. Some of our service providers operate servers in other countries, but only where adequate data protection safeguards are in place. We ensure all transfers comply with UK GDPR requirements.

Children's Privacy

Our courses are designed for adults aged 18 and over. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We review and update this privacy policy periodically. If we make significant changes, we'll notify you through email or a prominent notice on our website. The date at the top shows when we last revised this document.